207. Ramy Riad. imimobile and the Future of Messaging.
Ramy Riad
March 24, 2022
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Entertainment isn’t the only thing that consumers want delivered to them when, where and how they want it. Customers also want to talk to brands on their own time and in their preferred channels. Putting the consumer at the center of your business means that connecting with them needs to be on their terms and at their convenience.
Today we’re speaking with Ramy Riad, Ramy leads imimobile’s global future messaging strategy. He’s speaking with us about how enterprises should be thinking about messaging with customers and why innovation is critical for success.
Topics include:
How imimobile acts as the glue between enterprises and their customers.
Why the channel you use to meet your customers may change depending upon the use-case that you’re addressing.
Why innovation in messaging can be a key differentiator in the marketplace and how often your business should be reviewing new trends in messaging.
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Ramy Riad
imimobile